Reception supervisor/Associate Manager

• Supervises reception area for proper flow & operations.
  
• Organize reception area to fulfill principal standards & requirements
  
• Monitor service advisors' performance to meet set targets & objectives by Service Manager.
  
• Trains service advisors to apply customer care steps advised by Company & Principal.
  
• Suggests ideas & plans to enhance customer satisfaction level.
  
• Prepares & submits reports required by Service Manager taking into consideration deadlines.
  
• Follow & solve customers' complaints escalated by service advisors.
  

Requirements

• Diploma Degree in IT/BA or any equivalent majority.
  
• 5 years experience in Auto- Body shops in UAE
  
• Excellent communication skills in English & Arabic
  
• Smart appearance
  
• High managing skills to drive employees’ engagement & motivation.
  
• Ability to work under pressure and handle multiple tasks.
  
• Excellent relationship Management with Insurance Co / B2B & Customers.
  
• Valid UAE Driving license
  

Benefits

• Paid Annual Leave
  
• Medical Insurance
  
• Travel Ticket
  
• Family Status
  
• ​T&C applied as per group policy